For anyone planning a home improvement project in West Kent or East Sussex, the B&Q store at Longfield Retail Park in Tunbridge Wells is a key destination. This guide brings together the essential information for a visit, from opening hours and contact details to the range of services available on site. Whether you are looking to collect a pre-ordered item or need to use the timber cutting service, knowing what to expect can save time and effort.
The store is located at Longfield Road in Southborough, just off the A26, and offers a large free car park. It provides a full range of DIY products and several specialist services, including kitchen and bathroom showrooms. The information below is based on the official B&Q store page and the AccessAble accessibility guide for this branch.
What are the opening times for B&Q Tunbridge Wells?
Opening Hours
Mon-Fri 7am-8pm, Sat 7am-8pm, Sun 10am-4pm (check Bank Holidays)
Phone
01892 557556
Address
Longfield Retail Park, Longfield Rd, Southborough, TN2 3EW
Online Shopping
Click+Collect available, free delivery over £75
- B&Q Tunbridge Wells is a full-range DIY store located at Longfield Retail Park, with ample free parking.
- The store offers extended trading hours during peak seasons (e.g., longer opening times in spring/summer).
- Online ordering with Click+Collect is available within 15 minutes, making it convenient for quick purchases.
- Community involvement includes a re-use scheme and volunteering, as listed on Neighbourly.
- The store provides a paint mixing service and timber cutting on site.
- Kitchen and bathroom showroom displays are available for customers to view.
- Key cutting is offered through a Timpsons concession within the store.
| Category | Detail |
|---|---|
| Address | Longfield Retail Park, Longfield Road, Southborough, Tunbridge Wells, Kent TN2 3EW |
| Phone | 01892 557556 |
| Opening Hours | Mon–Fri 7am–8pm, Sat 7am–8pm, Sun 10am–4pm |
| Bank Holiday Hours | Varies – check store page for specific dates |
| Online Services | Click+Collect (15 min), Home delivery (free over £75) |
| Accessibility | Wheelchair accessible, accessible parking, accessible toilets, hearing loop |
| Jobs | Check B&Q careers website for current vacancies |
| Services | DIY products, paint mixing, timber cutting, kitchen design (confirm availability) |
Regular opening hours
The standard opening hours for B&Q Tunbridge Wells are Monday to Friday from 7am to 8pm, Saturday from 7am to 8pm, and Sunday from 10am to 4pm. These times are based on the typical schedule for this store, though the official B&Q store page is the most reliable source for the most current daily times.
Bank Holiday schedules
Bank Holiday opening times can differ from the regular schedule. The store may open later or close earlier on public holidays. It is advisable to check the official B&Q store page for the specific Bank Holiday hours before travelling, as these are updated closer to the date.
How can I contact B&Q Tunbridge Wells?
Phone number and email
The direct phone number for the store is 01892 557556. A public email address for this specific branch is not typically listed. For the quickest response regarding stock availability or service queries, calling the store is recommended.
Store location and parking
The store is situated at Longfield Retail Park, Longfield Road, Southborough, Tunbridge Wells, Kent, TN2 3EW. The retail park provides a large, free car park for customers, making it easy to load larger items. The location is accessible from the A26, serving the wider Tunbridge Wells area.
Does B&Q Tunbridge Wells offer online shopping?
Click+Collect service
Yes, the store offers a free Click+Collect service. According to the B&Q store page, orders can be ready for collection in as little as 15 minutes. This service is available for thousands of products and is a convenient option for those who want to secure an item before heading to the store.
Home delivery
Home delivery is also available from this store. B&Q offers free standard home delivery on orders over £75. For smaller orders, a delivery charge applies. Customers can check product availability and delivery options directly on the B&Q website.
Using the Click+Collect service can save time, especially for bulky items like timber or bags of cement. The 15-minute turnaround means you can order from home and pick up on the way to your project.
Are there job opportunities at B&Q Tunbridge Wells?
Current vacancies
Job availability at this store changes frequently. Typical roles that may be advertised include sales assistants, cashiers, and warehouse operatives. The most reliable way to see current openings is to visit the official B&Q careers website.
Application process
Applications for positions at B&Q Tunbridge Wells are handled primarily through the company’s online careers portal. While it may be possible to inquire in-store, the online process is the standard route for submitting an application and tracking its status.
The specific vacancies for this branch could not be verified from the provided research. The B&Q careers website is the only official source for live job listings at this location.
What accessibility features does B&Q Tunbridge Wells have?
Store accessibility
B&Q has worked with AccessAble to produce a detailed accessibility guide for this branch. The store features a wheelchair accessible entrance, wide aisles for easy navigation, and accessible parking bays close to the entrance. Accessible toilets are also available within the store.
Assistance and services
Staff are available to provide assistance to customers who need it. The store is equipped with a hearing loop system, and assistance dogs are welcome on the premises. These features are documented in the AccessAble guide for B&Q Tunbridge Wells.
Why B&Q Tunbridge Wells matters for local DIYers
Located in a retail park with easy access from the A26, this store serves a wide area of West Kent and East Sussex. Its large car park and extended hours make it a go-to for weekend projects. Nearby competitors include Wickes in Tunbridge Wells and Homebase in Royal Tunbridge Wells. B&Q differentiates itself with a broader product range, the speed of its Click+Collect service, and community initiatives listed on Neighbourly.
Sources and credibility
The primary source for the store details, including the address, phone number, and services, is the official B&Q store page. The accessibility information is sourced from the AccessAble guide, a recognised third-party provider of accessibility surveys. Community engagement details are referenced from the Neighbourly platform.
The store offers free Click + Collect in as little as 15 minutes, plus several in-store services including kitchen and bathroom showroom displays, paint mixing, timber cutting, key cutting by Timpsons, Rug Doctor hire, and an installations service.
B&Q Official Store Page – Tunbridge Wells
B&Q says it has worked with AccessAble to provide a store-specific accessibility guide for this branch.
AccessAble Guide for B&Q Tunbridge Wells
Summary: What you need to know about B&Q Tunbridge Wells
B&Q Tunbridge Wells is a well-equipped DIY store at Longfield Retail Park, offering a wide range of products and services. It provides convenient online shopping options with fast Click+Collect and home delivery. The store is accessible and has several specialist services on site. For the most accurate and up-to-date information, especially regarding opening hours and job vacancies, the official B&Q website remains the best resource. You can find more details on the B&Q Tunbridge Wells – Store Information, Services, and Accessibility page.
Frequently asked questions
Does B&Q Tunbridge Wells have a garden centre?
B&Q stores often have an outdoor garden section, but specific product ranges vary. Contact the store to confirm.
Can I return online orders to B&Q Tunbridge Wells?
Yes, most online orders can be returned to the store. Check B&Q’s returns policy for conditions.
Is there a café or restaurant at B&Q Tunbridge Wells?
No, B&Q stores typically do not have cafés. Nearby food outlets are available at the retail park.
What is the postcode for B&Q Tunbridge Wells?
TN2 3EW
How do I get to B&Q Tunbridge Wells by bus?
Several bus routes serve Longfield Retail Park; check local transport for up-to-date schedules.
Does the store offer a timber cutting service?
Yes, a timber cutting service is listed among the store’s facilities.
Is there a key cutting service at this store?
Yes, key cutting is available through a Timpsons concession within the store.
Can I hire a Rug Doctor at B&Q Tunbridge Wells?
Yes, Rug Doctor hire is listed as one of the services available at this branch.
What are the opening hours on a Sunday?
The store is typically open from 10am to 4pm on Sundays.
How do I apply for a job at this store?
Applications are handled through the official B&Q careers website, which lists all current vacancies.
Rebecca Haines is Managing Editor at DailyCity.co.uk, running the daily news list and covering UK and world stories with a city lens.